Welcome to BoarderBase!

We're thrilled to have you join our hostel management CRM tool designed to streamline your hostel operations and enhance your overall experience. Whether you're a hostel owner looking to manage your property efficiently or a staff member assisting in day-to-day operations, BoarderBase has you covered.

  • Getting Started

  • Registration Process

    • Visit our website www.boarderbase.com and click on Signin then "Register" button.
    • Fill in the required information including your hostel details, contact information, and preferred account type.
    • Submit your registration for verification by our admin team.

  • Admin Approval

    • Once you've submitted your registration, our admin team will verify the information provided.
    • You'll receive an email notification upon approval, granting you access to your BoarderBase account.

  • Account Setup

    • Upon approval, log in to your BoarderBase account using your credentials.
    • Choose your account type: Free (2 months trial), Monthly, or Yearly subscription.
    • Follow the prompts to set up your hostel profile, including adding floors, rooms, and beds.

  • Hostel Configuration

    • Create floors within your hostel premises and specify the number of rooms on each floor.
    • Define room configurations, including the number of beds in each room and their types (shared or single).
    • Set pricing for both shared beds and single rooms globally or customize them for specific rooms.

  • User and Staff Management

    • As a hostel owner, you have the authority to add users and staff members to your BoarderBase account.
    • Assign roles and permissions to staff members based on their responsibilities within the hostel.
    • Manage user accounts and track their activities within the system.

  • Sign up and manage your account

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  • Manage account settings

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  • Change language or location settings

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  • Troubleshoot account issues

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  • Manage accessibility settings

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  • How much does Martex cost?

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  • I didn't receive the license key after purchased

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  • Do you offer discounts for annual plans?

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  • How safe is my data?

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  • How to request a refund?

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  • How do I get the error log?

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  • I forgot my folder password, what should I do?

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  • Limitations of folder password protection

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  • Import existing library

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  • I lost my license. Can you send it to me?

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Additional Support

If you encounter any difficulties during the setup process or have questions regarding BoarderBase features, our support team is here to assist you. Feel free to reach out to us via email at support@boarderbase.com or through our live chat feature available on our website.

Welcome aboard, and thank you for choosing BoarderBase as your trusted hostel management solution!